Privacy Policy

Effective Date: August 20, 2026

PROCARE MEDICAL GROUP INC, doing business as ProCare Medical Group (“ProCare Medical Group,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide through our website, forms, appointment requests, and communications.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit a form, request information or services, schedule an appointment, or communicate with us.

1. Information We Collect

We may collect information that you voluntarily provide, including:

Name

Mobile phone number

Email address

Address

Appointment or consultation information

Information related to your requested services

Information submitted through website forms

Any other information you voluntarily provide when communicating with us

We may also automatically collect certain technical information when you use our website, such as:

IP address

Browser type

Device and operating system information

Pages visited

Referring website

General website usage data

2. How We Use Your Information

We may use your information to:

Respond to inquiries

Schedule and manage appointments

Send appointment confirmations and reminders

Communicate regarding requested services

Provide customer support

Follow up regarding appointments or requested services

Send service-related updates

Improve our website and services

Send promotional or marketing communications when you have separately provided consent

Maintain appropriate business records

Comply with applicable legal and regulatory requirements

3. SMS Text Messaging

If you voluntarily opt in to receive SMS messages, PROCARE MEDICAL GROUP INC may send text messages related to your interactions with ProCare Medical Group.

Transactional and Service-Related Messages

If you consent to receive transactional or service-related messages, you may receive SMS communications including:

Appointment scheduling

Appointment confirmations

Appointment reminders

Scheduling updates

Responses to your inquiries

Follow-up communications

Customer support messages

Information related to services you have requested

Marketing and Promotional Messages

If you separately opt in to receive marketing or promotional messages, you may receive:

Special offers

Promotions

Announcements

Wellness updates

Information about available services

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

For assistance, reply HELP.

Consent to receive SMS messages is not a condition of receiving services.

4. Mobile Information and SMS Consent

When you voluntarily provide your mobile phone number and select an applicable SMS consent checkbox, you consent to receive the type of messages described in that consent disclosure.

PROCARE MEDICAL GROUP INC does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

5. How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide requested services. These providers may assist with:

Website hosting

Appointment scheduling

Customer relationship management

Business communications

Payment processing

Website functionality and analytics

Business administration

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, safety, property, or the safety of others.

We do not permit third parties or affiliates to use your mobile information or SMS opt-in information for their own marketing or promotional purposes.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, analyze traffic, and enhance the user experience.

You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Choices

You may:

Opt out of SMS messages by replying STOP

Request assistance by replying HELP

Withdraw consent for future marketing communications

Request updates or corrections to certain personal information

Contact us with questions about how your information is used

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

Individuals under the age of 18 may not independently provide SMS consent. Where applicable, a parent or legal guardian must provide required consent on behalf of a minor.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements.

Any updates will be posted on this page with a revised Effective Date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

PROCARE MEDICAL GROUP INC
ProCare Medical Group
18607 Ventura Blvd, Ste 302
Tarzana, CA 91356

Email: [email protected]
Website: https://procaremedgroup.com/

SMS Privacy Notice

By voluntarily providing your mobile phone number and selecting the applicable SMS consent checkbox, you agree to receive the type of SMS communications described in that consent.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. SMS consent is not a condition of receiving services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.